HELP
ALL SALES ARE FINAL
DUE TO THE EXCLUSIVE AND MADE-TO-ORDER NATURE OF THIS STORE, ALL SALES ARE FINAL. NO RETURNS, EXCHANGES, OR MODIFICATIONS TO YOUR ORDER WILL BE ALLOWED ONCE THE ORDER IS PLACED. PLEASE VERIFY YOUR SIZING AND INFORMATION CAREFULLY BEFORE CHECKING OUT.
PRODUCTION & SHIPPING
EVERY ITEM IS STRICTLY MADE-TO-ORDER. PLEASE ALLOW [2-3 WEEKS] FOR YOUR ITEM TO BE MANUFACTURED BEFORE IT SHIPS. ORDER SHIPMENT AND TRACKING INFORMATION WILL BE SENT VIA E-MAIL ONCE YOUR ORDER DISPATCHES. DEPENDING ON WHAT YOU PURCHASE, ITEMS MAY BE FULFILLED BY DIFFERENT PRODUCTION PARTNERS AND MAY ARRIVE IN SEPARATE PACKAGES.
SHIPPING LIABILITY & DELIVERY
CUSTOMERS ARE SOLELY RESPONSIBLE FOR ENSURING THE ACCURACY OF ALL INFORMATION PROVIDED AT CHECKOUT (SHIPPING ADDRESS, EMAIL, ETC.). WE ARE NOT RESPONSIBLE FOR REJECTED OR UNDELIVERED ORDERS DUE TO IMPROPER INFORMATION. REFUSED OR RETURNED PACKAGES WILL BE CONSIDERED FORFEITED AND ARE NOT ELIGIBLE FOR A REFUND OR CREDIT. WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DELAYED SHIPMENTS ONCE HANDED OVER TO THE CARRIER. THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER REGARDING LOST OR STOLEN PACKAGES.
INTERNATIONAL CUSTOMS, DUTIES, AND VAT
WE SHIP WORLDWIDE. INTERNATIONAL CUSTOMERS ARE STRICTLY RESPONSIBLE FOR ALL DUTIES, CUSTOMS FEES, AND VAT TAXES INCURRED ON OR PRIOR TO DELIVERY. DUTY AND TAX RATES VARY WIDELY BY COUNTRY AND ARE NOT INCLUDED IN THE CHECKOUT PRICE. REFUSING TO PAY CUSTOMS FEES WILL RESULT IN A FORFEITED PACKAGE AND NO REFUND WILL BE ISSUED.
CUSTOMER SERVICE & ORDER ISSUES
IF YOUR ITEM ARRIVES WITH A GENUINE MANUFACTURING DEFECT OR MISPRINT, IT WILL BE REPLACED. IN ORDER TO PROVIDE THE BEST RESOLUTION, ANY CONCERNS REGARDING DEFECTIVE ORDERS MUST BE RECEIVED IN WRITING WITHIN 14 DAYS OF THE DELIVERY DATE. FOR CUSTOMER SERVICE, PLEASE EMAIL YOUR ORDER NUMBER AND QUERY TO: [email protected]